Refund Terms
Effective Date: October 1, 2023
At NORAVEXIS, we strive to ensure the satisfaction of our customers. This document outlines the terms and conditions that govern refund requests and procedures for services and products purchased from NORAVEXIS.
Eligibility for Refunds
- Refund requests must be submitted within 30 days of the purchase date.
- Refunds are applicable only to products and services that are undamaged and in their original condition.
- Services that have already been rendered in part or full are not eligible for a refund unless specified otherwise in a specific service agreement.
Non-Refundable Items
The following items are non-refundable:
- Downloadable software products post-download.
- Custom-developed solutions once the development has been initiated with client approval.
- Subscription-based services that have been used beyond their trial period.
Refund Process
- Contact our customer support team via email at [email protected] with your purchase details and reason for the refund.
- Our team will review your request and respond within 7 business days.
- Approved refunds will be processed within 14 business days from approval notification.
Contact Information
For any questions or concerns regarding our refund policy, please contact us:
NORAVEXIS
1234 Business Parkway, Suite 200
Anytown, State, 12345
Phone: (555) 987-6543
By making a purchase from NORAVEXIS, you acknowledge and agree to these refund terms. We thank you for choosing NORAVEXIS and look forward to serving you.
© 2023 NORAVEXIS. All rights reserved.